FAQs
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore
- Can you give me a price/quote?
- What’s the current lead time or delivery date?
- Is my discount applied correctly / can you explain the price difference?
- What measurements do you need — width, drop, max size, or deductions?
- How does the Perfect Fit® Blind need to be installed?
- How does the VL65 Electric Vertical Blind need to be installed?
- How does the VL31 Vertical Blind need to be installed?
- How does the VL30 Vertical Blind need to be installed?
- How does the VN25S Venetian Blind need to be installed?
- How does the VN25 Venetian Blind need to be installed?
- How does the C47 Electric Cassetted Blind need to be installed?
- How does the C45 Low Voltage Electric Cassetted Blind need to be installed?
- How does the C40 Cassetted Blind with Side Channels need to be installed?
- How does the C27 Electric Cassetted Blind need to be installed?
- How does the C24 Cassetted Blind with Crank need to be installed?
- How does the C20 Cassetted Blind need to be installed?
- How does the R20S Spring Roller Blind need to be installed?
- How does the R20C Crank Roller Blind need to be installed?
- How does the R20 Roller Blind need to be installed?
- What’s happening with my order / can you chase delivery or manufacturing?
- What warranty do we get, and what’s covered?
- Can you send / explain this invoice, credit, or payment issue?
- How does your Fascia system differ from your cassette system?
- What is the height/depth of an overhead blind with skyshelf?
- Are blinds fixed to the box upon delivery? (shadebox)
- Can our Shadebox take other roller blind systems?
- How many blinds can you operate on a double wall switch?
- Can electric roller blinds be used in bathrooms?
- Which curtains of yours are antimicrobial?
- What's the difference between antibacterial and antimicrobial?
- Does your Movatrack come automatically as biosafe?
- How do your hold down brackets work?
- Which plastic strip/tape do you use with your teardrop bottom bar?
- Do your radio receiving motors pair with the Rako system?
- What is the maximum width for a roller blind?
- Where can I find Certifications on your fabrics & components?
- What length are the cables on your motors?
- Is it true that your products are manufactured using renewable energy?
- Do you supply fitting instructions?
- Do you provide installation services?
- Do you design your own products?
- What guarantee do you offer?
- How do I open a credit account?
- What are your lead times on orders?
- Can your products be exported?
- Where do I send my enquiries to?
- Do you charge for carriage?
- How many blinds can run on a single channel with the handheld transmitter?
- Does Elite delivery cover my area?
- Can you deliver to me early in the day?
- What aftersales support is provided?
- Do you offer samples that I could show my customers?
- Can the R20 battery blinds be linked to a home system like 'Alexa' or 'Google Home'?
- What is the minimum drop on venetians?
- Can you have different fabrics on the C57 overhead blinds?
- What RAL colour is your black hardware?
- What batteries are used for our remote controls?
- What's your lead time for a C74 full blackout blind at the moment?
- How long does it take to receive a quote?
- What are the deductions from recess size to blind size for your roller blinds/cassette blinds?
- Do you provide trade accounts?
- What RAL colour is your white hardware?
- When are VAT invoices sent?
- Can our overhead blind C57T run of a lighting circuit (5amp)?
- Do the flysceens come in black or can they be powdercoated?
- What is your Slipstream technology?
- How do you insert the zip into side channels on a blackout cassette blind?
- Do the Kestrel top-fix and face-fix brackets only come in white?
- What's the lead time on Movatrack at the moment?
- How do you reverse the up and down motion on an electric blind?
- Do you provide eyelets that go around a shower track?
- Which methods of payment do you accept?
- Can I order without a trade account or do I have to own a business?
- Can side guide wires be used when top fixing?
- How much do you take off a recess size for roller blinds?
- Can you tell me how big the barrel will be with the fabric on it?
- How much room will be between the barrel and the recess once fitted with top fix brackets?
- Which size barrel is most suitable for the blind I require?
- How much do you take off a recess size for verticals?
- How much do you take off a recess size for cassette blinds?
- How do you do a factory reset on a 98003 motor?
- How much of a gap is there when you join two roller blinds with a centre coupling bracket?
- What are the dimensions of your bracket covers for R20's?
- What is your delivery schedule for Ireland?
- How do I measure windows for Perfect Fit blinds?
- Do you have FR Certificates for the type C FR testing on your fabrics?
- How do I fill out an overhead order form?
- What is the purpose of the two back legs on the 911137 face fix side channel?
- What is causing ripples in the fabric when I secure the bottom bar on?
- If I have multiple blinds with different widths on the same wall switch, will they all operate at the same time and stop limits?
- Can we fully wrap BB's with our Voile fabric?
- Can we use our Voile fabric in our Fascia's?
- How does your Fascia system work?
- How does the R20M Electric Roller Blind need to be installed?
- How does the C44 Cassetted Blind with Crank need to be installed?
- What are the deductions for the drill free mechanism?