FAQs
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- What length are the cables on your motors?
- Is it true that your products are manufactured using renewable energy?
- Do you supply fitting instructions?
- Do you provide installation services?
- Do you design your own products?
- What guarantee do you offer?
- How do I open a credit account?
- What are your lead times on orders?
- Can your products be exported?
- Where do I send my enquiries to?
- Do you charge for carriage?
- Does Elite delivery cover my area?
- How many blinds can run on a single channel with the handheld transmitter?
- Can you deliver to me early in the day?
- What aftersales support is provided?
- Can the R20 battery blinds be linked to a home system like 'Alexa' or 'Google Home'?
- Do you offer samples that I could show my customers?
- What is the minimum drop on venetians?
- What batteries are used for our remote controls?
- What's your lead time for a C74 full blackout blind at the moment?
- Can you have different fabrics on the C57 overhead blinds?
- What RAL colour is your black hardware?
- Do you provide trade accounts?
- Can I collect components from your showroom?
- What are the deductions from recess size to blind size for your roller blinds/cassette blinds?
- What RAL colour is your white hardware?
- How long does it take to receive a quote?
- Can I order without a trade account or do I have to own a business?
- Do you provide eyelets that go around a shower track?
- Do the Kestrel top-fix and face-fix brackets only come in white?
- Do the flysceens come in black or can they be powdercoated?
- What's the lead time on Movatrack at the moment?
- When are VAT invoices sent?
- Can our overhead blind C57T run of a lighting circuit (5amp)?
- Which methods of payment do you accept?
- What is your Slipstream technology?
- How do you insert the zip into side channels on a blackout cassette blind?
- How do you reverse the up and down motion on an electric blind?
- Can side guide wires be used when top fixing?
- How much do you take off a recess size for verticals?
- What are the dimensions of your bracket covers for R20's?
- How much do you take off a recess size for roller blinds?
- How much do you take off a recess size for cassette blinds?
- Which size barrel is most suitable for the blind I require?
- Can you tell me how big the barrel will be with the fabric on it?
- How much room will be between the barrel and the recess once fitted with top fix brackets?
- How much of a gap is there when you join two roller blinds with a centre coupling bracket?
- How do you do a factory reset on a 98003 motor?
- What is your delivery schedule for Ireland?
- How do I measure windows for Perfect Fit blinds?
- Do you have FR Certificates for the type C FR testing on your fabrics?
- How do I fill out an overhead order form?